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Contact Us

You can contact us by email, phone, or by post. 

By Phone:

Call Centre for landlords and tenants: 0333 321 9403

Agent hotline: 0333 321 9403

Fax number: 0845 634 5406

Opening hours are:

  • Monday to Friday - 08:00 to 19:00
  • Saturday - 09:00 to 13:00

By Post:

mydeposits Northern Ireland
Premiere House
1st Floor
Elstree Way

By Email:

General enquiries about the scheme

For enquiries about the Custodial deposit protection service:

For enquiries about the Insurance deposit protection service: