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We aim to ensure that our website is accessible to a wide audience and to ensure a simple ot use experience for all users.

However we welcome any comments, suggestions or feedback you have for us, please feel free to contact us.


We are always improving our website and adding new features to maintain security standards, so it is important to keep your browser up to date so that everything runs smoothly. We support the following browser versions.

Google Chrome - 26 and above
Internet Explorer - 10 and above
Mozilla Firefox - 34 above
Microsoft Edge - 12 and above
Apple Safari - 7 and above
Opera Browser - 20 and above

For instructions on how to check which browser version you are using please click here.

Here are some links to upgrade to the latest browsers: Google ChromeMozilla FirefoxInternet ExplorerMicrosoft Edge and Opera Browser.


The my|deposits Northern Ireland website requires JavaScript to be enabled to function at its best.
To enable Javascript you should via your browser you should:/

  • Internet Explorer:
    1. Select 'Tools' from the top menu
    2. From the drop down menu, choose 'Internet Options'
    3. On the pop-up window that appears, click on the 'Security' tab
    4. Click on 'Custom Level'
    5. Scroll down until you see section labelled 'Scripting'
    6. Under 'Active Scripting', select 'Enable' and click OK
  • Firefox:
    1. Select 'Tools' from the top menu
    2. From the drop down menu, choose 'Options'
    3. From the pop-up window that appears, choose 'Content' from the top navigation
    4. Select the checkbox labelled 'Enable JavaScript' and click OK
  • Safari:
    1. Select 'Safari' from the top menu
    2. From the drop down menu, choose 'Preferences'
    3. From the pop-up window that appears, choose 'Security'
    4. Select the checkbox labelled 'Enable JavaScript

Our documents

All my|deposits Northern Ireland documents are in a PDF format. If you do not currently have Adobe Acrobat Reader installed it is available from:


If you:

  • Have problems seeing the screen,
  • Find it difficult to use the mouse or keyboard,
  • Need help with language or reading (e.g. dyslexia),

We recommend that you visit AbilityNet’s My Computer My Way. They have a range of free support in computing and disability and provide a free service to individuals with disabilities.

Braille, large font, audio material

All our literature is available in Braille, Large font or Audio. To order any literature piece please email us or contact our call centre. We will need your name, address, the literature piece you're interested in and the format you'd like e.g. Braille.

This order usually takes five working days to supply the document in your requested format.

Our call centre staff will speak to an authorised interpreter if requested.

Phone calls/transcripts are available on request and can be supplied within 10 working days.

Translation services

You request any literature for translation into many different languages. We will aim to supply you with the translation document within five working days of your request. Some languages may take longer to translate than others.

Contact our call centre or email us for a translation request.